Flow Cytometry Billing Changes

Related Core Facilities:

Monday 06/04/2012

Scheduling problems continue to be an issue within the Flow Cytometry resource; many users schedule time and then fail to cancel or do not show up for their scheduled time. This severely hinders our ability to provide ready access for our broad user base. To help alleviate this problem the Flow Cytometry Advisory Committee has approved the following changes in the resource billing policy, effective May 1, 2012:

  • Cancellations are allowed up to 48 hours prior to scheduled time.  Failure to cancel prior to 48 hours will result in a charge for the full amount of time reserved.
  • No shows will be charged for the full amount of time reserved.
  • Experimental failure or patient cancellation within the 48 hour window will result in no more than a one hour charge.